WHO WE ARE
What about us and the things we do?
MindMaking is the first vCon App Store for service providers. From HVAC to Real Estate to Marketing & more, our tools capture every customer interaction and turn it into real-time, actionable insights.
Some Industries we serve
“Where technology meets human trust”.
At MindMaking, we support industries where trust, speed and clarity matter most. Our solutions give service providers the tools they need to simplify workflows, improve customer experiences, and grow confidence.
Marketing
Giving agencies the insights they need to understand client conversations, optimize campaigns, and deliver measurable results.
HVAC
Empowering HVAC companies with real-time dashboards to track calls, manage jobs, and improve customer satisfaction
Real Estate
Helping Real Estate professionals capture leads, streamline communication, and build stronger client relationships.
3 Step Process Plan
Transforming Data into Actionable Insights
Step 1:
Accurately capturing customer information from diverse sources
Step 2:
Organizing and structuring data to reveal hidden patterns
Step 3:
Identifying key insights and trends for customer behavior
OUR NUMBERS
Discover how MindMaking’s call processing can improve your customer service response time and reduce missed insights with real-time dashboards.
RESULTS ARE BASED ON INTERNAL PROJECTIONS AND INDUSTRY BENCHMARKS. INDIVIDUAL OUTCOMES MAY VARY. *
Projected improvement in service response time with real-time dashboards
Estimated reduction in missed insights using VCon context
Faster issue detection COMPARED TO MANUAL METHODS
24/7
Anytime access across devices
F.A.Q.
Frequently Asked Questions
Not at all. Our call processing system is designed to be user-friendly and requires no special training for use.
Data security is our top priority. We use the latest encryption and security measures to protect your data.
By processing call data and identifying patterns, MindMaking is able to provide insights on customer preferences and behaviors, allowing businesses to improve their customer experiences.
Yes, our call processing system is capable of handling large volumes of data efficiently and accurately.
The power of effective communication cannot be overlooked in any business. With our innovative platform, you can easily convert customer calls into organized transcripts, summaries, and data points without any additional work or hassle.
MindMaking Conversations into Insights!
Capture Every Detail of Your Customer Conversations
Don’t let important information fall through the cracks. This can lead to lost details and inconsistent records.
Consistent Records for Every Call
With MindMaking, every call is automatically converted into a structured vCon (virtual conversation) with a transcript, summary, action items, and sentiment.
Seamless Knowledge Transfer and Retention
When staff changes or messages are passed along, customer details can get lost.
Gain Real-Time Insights into Customer Needs and Trends
Without MindMaking, there is limited visibility into customer needs and trends.
Real-Time Insights & Dashboards
With MindMaking, you can get real-time insights and dashboards that show patterns, issues, and opportunities in your customer calls, e-mails, photos, and more!
Make Your Customers Feel Remembered and Valued
Without MindMaking, customers may feel forgotten or have to repeat themselves multiple times.
Conversations are happening.
Are you making the most of them?
From Noise to MindMaking
General Aspects of the Business
Every call, email, message, and photo tells a story about your business. MindMaking takes that story and transforms it into insights you can actually use. From noise to narrative, your custom dashboard is where clarity begins.
Experience the Power of MindMaking
Transform your customer conversations into actionable insights.
Get Real-Time Feedback
Gain valuable insights into your customers’ needs and experiences.
Maximize Your Customer Relationships
Understand your customers on a deeper level and build long-lasting relationships.
Stay Ahead of the Curve
Use MindMaking to stay ahead of your competitors and make informed business decisions.
